We, Air Charter Scotland Limited (“we“, “us”, “our”), are committed to protecting and respecting your privacy. This Policy will set out the personal data that we may collect and explain how we use that data and how we comply with the General Data Protection regulations (GDPR).
1. Who is the Data Controller
For the purpose of the General Data Protection Regulations (the “Regulations”), the data controller is Air Charter Scotland Ltd. We are a limited company registered in Scotland under company number SC303971 and have our registered office at 3 Colvilles Place, East Kilbride, Glasgow G75 0PZ.
2. Information we may collect from you and how we use it
We may collect information from you at different points on our website:
a) Make an Enquiry via the Website
If you submit information through the Make an Enquiry section of our website you may submit your name, email address, the subject of your enquiry and your message. You may also give consent to receive marketing and promotional information. This record is automatically forwarded to an authorised employee of the company who will ensure your enquiry is addressed by the relevant person.
b) Vacancies via the Website
If you note interest in employment with the company and access the Vacancies section of our website you may submit your name, email address, a message and may also upload your CV and cover letter to us. This information is received by accessed by authorised employees of the company and is passworded protected. Provided you have given consent, your details will be retained and accessed when a suitable vacancy arises.
c) Technical Information
When you visit our website we may automatically collect the following information:
d) By Telephone
If you contact us in relation to our services by telephone or if we telephone you following contact of another nature, we will collect from you a range of information relating to you, including:
This information is retained securely within our registered office. We may forward essential information such as passport details to handling agents where required to fulfil the contract and we rely on the legal basis of contract when transferring such information.
e) Enquiries via Broker
We may also quote for work as a result of online advertised service requirements. In these circumstances we are a Data Processor and work on behalf of the Data Controller who may engage our services on your behalf.
2. How we use your personal information
We use your personal information in the following ways:
Provided you have given consent, from time to time we may send you direct marketing in relation to our own services and industry news. This may be by telephone, post or email. This will only be sent to you in accordance with the marketing preferences you have provided to us.
Your agreement to the use of your personal information for direct marketing purposes is optional and if you choose not to consent to a specific type of direct marketing, then we will honour that request.
You can also choose to opt out of receiving direct marketing from us at any time, through the ‘Unsubscribe’ link at the bottom of our emails, by emailing email@example.com or by contacting us at 0203 598 5392.
Third Party Advertising Partners
We use third party advertising partners for a variety of marketing services which may include but are not limited to:
4. Legal Basis for Processing
We rely on the following legal basis to process your personal information:
5. How we share your personal information
Where we use your personal information for the purposes specified above, we may also be required to share it (or some of it) with other companies. Only the information required will be transferred. In most circumstances personal information is transferred via secure electronic databases and software systems.
If we transfer personal information to countries outside of the EU we will ensure that it is transferred with adequate safeguards for your personal data.
We may also engage other companies and individuals located both in side and outside the EU to provide services or perform functions on our behalf. In such cases we require third parties to restrict their use of personal data that we provide to them only for the purpose for which it has been provided. We also require that this information is not disclosed to any other parties without consent.
Third parties may provide the following services:
The performance of services by our third party service providers may be subject to a separate privacy statement provided to you by the relevant third party. You should read and such statement carefully.
6. Where we store your personal information
The personal data we collect from you may also be processed, accessed, or stored in countries outside the EEU. Such countries may offer a different level of protection of personal data. If we transfer your personal data to external companies in other jurisdictions, we will make sure to protect your personal data by applying the level of protection required under applicable data privacy laws.
7. How long do we keep your personal information
We retain your personal information for no longer than is necessary for the purpose in which is it collected and held. When determining relevant retention periods, we will take account of the following factors:
Once no longer required, we will securely erase your personal information.
A Cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the cookie is added and helps to analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to tailor their operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
9. Links to third party websites
Our website may, from time to time, contain links to and from other websites. If you follow a link to or from any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.
We use reasonable security methods to protect the personal information that we process, including internet standard encryption technology. However please note that whilst we take appropriate technical and organisational measures to safeguard the personal information that you provide to us, no transmission over the Internet can be guaranteed as secure.
Consequently, please note that we cannot guarantee the security of any personal information that you transfer to us over the Internet.
With regard to personal information held on site, both electronically and in paper form, we pay a great deal of attention to ensuring that information is held securely, retained in non-public areas and is accessed only by those employees and third parties who require access in order to carry out their work.
11. Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Access to information